:root{color:#18354e;font-synthesis:none;--navy:#193a53;--orange:#ff6900;--line:#dce4ed;--muted:#718399;--soft:#f8fafc;background:#f6f8fb;font-family:Inter,Segoe UI,Arial,sans-serif;font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{border:1px solid var(--line);color:#1c3b54;cursor:pointer;background:#fff;border-radius:9px;padding:10px 14px;transition:background .15s}button:hover{background:#f4f7fa}button:disabled{cursor:default;opacity:.5}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline-offset:2px;outline:3px solid #ffad70}input,textarea,select{border:1px solid var(--line);color:#18354e;background:#f8fafc;border-radius:8px;width:100%;min-width:0;padding:11px 12px}textarea{resize:vertical}input[type=checkbox]{width:16px;height:16px;accent-color:var(--orange);padding:0}label{flex-direction:column;gap:7px;font-size:13px;display:flex}h1,h2,h3,p{margin-top:0}h1{letter-spacing:-.6px;margin-bottom:9px;font-size:29px}h2{letter-spacing:-.3px;font-size:21px}p{line-height:1.55}small,.muted,time{color:var(--muted);font-size:12px}small{display:block}button.primary{background:var(--orange);color:#fff;border-color:var(--orange);font-weight:650}button.primary:hover{background:#e85e00}.wide{width:100%}.quiet{background:0 0;border-color:#0000;font-size:12px}.logo{letter-spacing:.3px;align-items:center;gap:11px;font-size:20px;font-weight:750;line-height:1.1;display:flex}.logo strong{color:var(--orange)}.logo small{letter-spacing:.1px;color:inherit;opacity:.65;margin-top:7px;font-size:10px;font-weight:400}.logo-mark{background:var(--orange);color:#fff;border-radius:13px;place-items:center;width:43px;height:43px;font-size:29px;font-style:italic;display:grid;box-shadow:0 4px 12px #ff69002b}.connection{color:var(--muted);align-items:center;gap:7px;font-size:11px;display:inline-flex}.connection:before{content:"";background:#e9a547;border-radius:50%;width:7px;height:7px}.connection.online:before{background:#27ad88}.notice{color:#73511d;background:#fff9e9;border:1px solid #f5dca9;border-radius:10px;margin:12px 0;padding:12px 15px;font-size:13px;line-height:1.5}.notice.error{color:#9f3e34;background:#fff4f2;border-color:#f0cbc5}.notice p:last-child{margin-bottom:0}.card{border:1px solid var(--line);background:#fff;border-radius:14px;padding:25px}.card form,.login-card form{gap:19px;display:grid}.card>.logo{margin-bottom:30px}.check{white-space:nowrap;flex-direction:row;align-items:center;gap:8px;display:flex}.staff-shell{height:100dvh;display:flex;overflow:hidden}.sidebar{color:#fff;background:linear-gradient(155deg,#203f58,#142d42);flex-direction:column;flex:none;width:220px;padding:28px 16px;display:flex}.sidebar .logo{padding-left:7px}.workspace-label{color:#8fa6ba;letter-spacing:1.7px;margin:45px 12px 16px;font-size:10px}.nav{color:#c9d6e1;text-align:left;background:0 0;border-color:#0000;align-items:center;gap:14px;margin-bottom:7px;padding:13px;display:flex}.nav:hover{background:#ffffff0b}.nav.active{color:#fff;border-left:3px solid var(--orange);background:#ffffff13}.sidebar-bottom{border-top:1px solid #ffffff18;margin-top:auto;padding:20px 10px 0}.sidebar-bottom small{color:#92a8b9;margin-top:8px}.sidebar-bottom .connection{color:#c8d5df}.staff-main{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.topbar{border-bottom:1px solid var(--line);background:#fff;flex:none;justify-content:space-between;align-items:center;height:73px;padding:0 32px;font-size:12px;display:flex}.topbar-right{align-items:center;gap:13px;display:flex}.avatar{width:32px;height:32px;color:var(--orange);background:#fff0e5;border-radius:50%;place-items:center;font-weight:700;display:grid}.page-title{justify-content:space-between;align-items:center;gap:15px;padding:28px 32px 21px;display:flex}.page-title p{color:var(--muted);margin:0;font-size:13px}.page-title button{font-size:12px}.staff-main>.error{margin:0 32px 12px}.inbox-filters{align-items:center;gap:10px;margin:0 32px 20px;display:flex}.inbox-filters select{background:#fff;max-width:190px}.search{flex:1;position:relative}.search span{color:#8e9eb0;font-size:27px;position:absolute;top:5px;left:13px}.search input{background:#fff;padding-left:39px}.inbox-layout{border:1px solid var(--line);background:#fff;border-radius:13px;flex:1;grid-template-columns:320px minmax(0,1fr);min-height:0;margin:0 32px 28px;display:grid;overflow:hidden;box-shadow:0 3px 10px #18354e03}.conversation-list{border-right:1px solid var(--line);flex-direction:column;display:flex;overflow:auto}.list-heading{border-bottom:1px solid var(--line);justify-content:space-between;padding:19px 18px;font-size:13px;display:flex}.list-heading>span{color:var(--muted);background:#f0f4f8;border-radius:10px;padding:1px 8px}.conversation-row{text-align:left;background:#fff;border:0;border-bottom:1px solid #e8edf3;border-radius:0;flex-direction:column;gap:9px;width:100%;padding:17px 18px;display:flex}.conversation-row.selected{box-shadow:inset 3px 0 var(--orange);background:#fff7f1}.conversation-row:hover{background:#f8fafb}.conversation-top,.conversation-bottom,.conversation-name{justify-content:space-between;align-items:center;gap:8px;display:flex}.brand-tag{letter-spacing:.4px;color:#ce5b0a;background:#fff0e4;border-radius:5px;padding:4px 6px;font-size:9px;font-weight:700}.brand-tag.spree-net{color:#087f8c;background:#e6f5f4}.brand-tag.open-glasfaser{color:#285dc0;background:#ebf1fc}.conversation-top time{font-size:10px}.conversation-name{margin-top:4px}.conversation-name strong{font-size:14px}.conversation-bottom{margin-top:4px}.conversation-bottom small{font-size:10px}.status{white-space:nowrap;color:#5e758b;background:#eef3f7;border-radius:6px;padding:5px 8px;font-size:10px}.status.new{color:#cd5a0a;background:#fff0e5}.status.active{color:#3c68a4;background:#eaf1fc}.status.waiting{color:#9a7b29;background:#fff8de}.status.resolved{color:#3b815d;background:#e8f6ee}.unread-dot{background:var(--orange);border-radius:50%;width:8px;height:8px}.pagination{justify-content:space-between;align-items:center;margin-top:auto;padding:13px;display:flex}.pagination button{padding:7px 10px;font-size:11px}.pagination span{color:var(--muted);font-size:11px}.conversation-panel{flex-direction:column;min-width:0;min-height:0;display:flex}.conversation-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:20px 22px;display:flex}.conversation-header h2{margin:0 0 6px;font-size:18px}.conversation-header>div{flex:1}.conversation-header span:not(.status){color:var(--muted);font-size:12px}.contact-card{border-bottom:1px solid var(--line);background:#fcfdff;padding:12px 22px;font-size:12px}.contact-card summary{cursor:pointer;font-weight:600}.contact-card summary>span{float:right;color:var(--muted);font-weight:400}.contact-card dl{grid-template-columns:120px 1fr;gap:9px;margin:18px 0 4px;display:grid}.contact-card dt{color:var(--muted)}.contact-card dd{margin:0;line-height:1.5}.conversation-actions{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:11px 20px;font-size:12px;display:flex}.conversation-actions>span:first-child{flex:1}.conversation-actions select{max-width:190px;padding:7px 9px;font-size:11px}.conversation-actions button{padding:8px 12px;font-size:11px}.assignment{color:#408264;white-space:nowrap;margin-left:auto;font-size:10px}.message-list{background:#fafbfd;flex-direction:column;flex:1;gap:16px;min-height:140px;padding:22px 24px;display:flex;overflow-y:auto}.message{border:1px solid var(--line);background:#fff;border-radius:12px 12px 12px 3px;width:fit-content;max-width:85%;padding:12px 15px;box-shadow:0 1px 2px #18354e03}.message.own{background:#fff3e9;border-color:#ffe2ca;border-radius:12px 12px 3px;align-self:flex-end}.message.internal{background:#fffadd;border-color:#f1e6a8;border-radius:9px;align-self:center;width:95%;max-width:95%}.message-meta{justify-content:space-between;align-items:center;gap:22px;margin-bottom:7px;font-size:11px;display:flex}.message-meta time{white-space:nowrap;font-size:9px}.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:13px}.message .attachment{margin-top:10px}.attachment{background:#fff;border:1px solid #dce4ed;border-radius:9px;padding:8px;overflow:hidden}.attachment img,.attachment video{border-radius:5px;max-width:100%;max-height:260px;display:block}.file-link{text-align:left;overflow-wrap:anywhere;background:0 0;border:0;width:100%;padding:5px;font-size:12px}.attachment>small{padding:0 5px;font-size:10px}.file-error{color:#9f3e34;font-size:11px;display:block}.composer{border-top:1px solid var(--line);background:#fff;padding:16px 22px}.composer textarea{resize:none;background:#fff;border-color:#dce4ed;min-height:75px;font-size:13px}.composer-bottom{justify-content:space-between;align-items:center;gap:10px;margin-top:11px;display:flex}.composer-tools{align-items:center;gap:16px;display:flex}.attach-button{color:#44617b;cursor:pointer;border:1px solid var(--line);border-radius:7px;padding:8px 10px;font-size:12px;display:block}.attach-button input{opacity:0;width:1px;height:1px;position:absolute;overflow:hidden}.note-toggle{flex-direction:row;align-items:center;gap:7px;font-size:11px;display:flex}.composer .primary{padding:9px 17px;font-size:12px}.composer-hint{margin-top:10px;font-size:10px}.upload-list{flex-direction:column;gap:7px;margin-bottom:10px;display:flex}.upload-item{background:#f5f7fa;border-radius:7px;align-items:center;gap:8px;padding:8px;font-size:11px;display:flex}.upload-item>span{overflow-wrap:anywhere;flex:1}.upload-item small{margin-top:4px;font-size:10px}.upload-item button{padding:4px 6px;font-size:10px}.upload-item progress{width:65px;accent-color:var(--orange)}.empty-state{text-align:center;color:var(--muted);margin:auto;padding:40px 25px}.empty-state>span{color:#bac8d6;margin-bottom:15px;font-size:39px;display:block}.empty-state h3{color:#466179;font-size:14px}.empty-state p{max-width:300px;margin:0 auto;font-size:12px}.empty-state.large>span{border:1px solid var(--line);background:#fff;border-radius:22px;width:78px;height:78px;margin:0 auto 25px;line-height:76px}.empty-state.large h2{color:#25445d;font-size:20px}.mobile-back{display:none}.team-panel{grid-template-columns:minmax(280px,420px) 1fr;gap:22px;padding:0 32px 32px;display:grid;overflow:auto}.team-panel h2{font-size:19px}.team-panel fieldset{border:1px solid var(--line);border-radius:8px;flex-direction:column;gap:12px;padding:12px;display:flex}.team-panel legend{font-size:12px}.staff-row{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:16px 0;display:flex}.staff-row small{margin-top:5px;font-size:11px}.staff-row button{font-size:11px}.login-page{background:#fff;grid-template-columns:1.1fr 1fr;min-height:100dvh;display:grid}.login-art{color:#fff;background:linear-gradient(145deg,#163851,#0f293e);flex-direction:column;justify-content:center;padding:55px 12%;display:flex;position:relative;overflow:hidden}.login-art>.logo{position:absolute;top:55px;left:12%}.login-art h1{z-index:1;font-size:clamp(36px,4vw,60px);font-weight:650;line-height:1.2}.login-art h1 em{color:#ff963f;font-style:normal}.login-art p{color:#a9bdce;z-index:1;max-width:330px;font-size:16px}.login-orbit{border:1px solid #ffffff13;border-radius:50%;width:650px;height:650px;position:absolute;bottom:-360px;right:-310px;box-shadow:0 0 0 70px #ffffff04,0 0 0 140px #ffffff03}.login-card{width:min(440px,85%);margin:auto;padding:45px 0}.login-card>.logo{display:none}.login-card h2{margin-bottom:11px;font-size:28px}.login-card>p{color:var(--muted);margin-bottom:30px}.login-card>small{margin-top:23px;font-size:11px}.login-card .primary{padding:13px}.customer-shell{border:1px solid var(--line);background:#fff;border-radius:16px;flex-direction:column;width:440px;max-width:100%;height:90dvh;min-height:650px;max-height:850px;margin:5dvh auto;display:flex;overflow:hidden;box-shadow:0 8px 50px #193a5310}.customer-shell.embedded{width:100%;height:100dvh;min-height:0;max-height:none;box-shadow:none;border:0;border-radius:0;margin:0}.customer-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:20px;display:flex}.customer-header .logo{gap:9px;font-size:16px}.customer-header .logo-mark{border-radius:10px;width:34px;height:34px;font-size:24px}.customer-header .logo small{font-size:8px}.customer-header .connection{max-width:120px;font-size:9px}.customer-brand{background:#fff7f0;border-bottom:1px solid #f9e5d7;justify-content:space-between;align-items:center;padding:11px 20px;font-size:10px;display:flex}.customer-brand strong{letter-spacing:.7px;font-size:10px}.customer-brand>span{color:#9b754f}.customer-welcome{padding:24px;overflow:auto}.customer-welcome h1{margin:10px 0;font-size:23px}.customer-welcome>p{color:var(--muted);font-size:12px}.welcome-icon{color:var(--orange);font-size:30px}.profile-form{grid-template-columns:1fr 1fr;gap:14px 12px;margin-top:22px;display:grid}.profile-form label{font-size:11px}.profile-form input{padding:10px;font-size:13px}.field-name,.field-customerNumber,.field-street,.profile-form .form-help,.profile-form button{grid-column:1/-1}.form-help{color:var(--muted);margin-bottom:0;font-size:10px}.customer-footer{color:#95a3b2;text-align:center;border-top:1px solid #edf1f5;margin-top:auto;padding:10px;font-size:9px}.customer-shell>.error{margin:10px 15px;font-size:11px}.customer-shell .message-list{min-height:170px;padding:17px 16px}.customer-shell .message{max-width:92%}.customer-shell .message-meta{font-size:10px}.customer-shell .composer{padding:12px 16px}.customer-shell .composer textarea{min-height:65px}.customer-shell .composer-hint{font-size:9px}.reentry-box{border-top:1px solid var(--line);padding:12px 17px;font-size:11px}.reentry-box summary{cursor:pointer;color:#627d94}.reentry-box p,.reentry-box label{margin:12px 0;font-size:11px}.reentry-box button{padding:8px 10px;font-size:11px}.reentry-box .notice{font-size:11px}.link-page{place-items:center;min-height:100dvh;padding:20px;display:grid}.link-page .card{width:100%;max-width:480px;padding:32px}.link-page h1{font-size:24px}.link-page p{color:var(--muted)}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;padding:0;overflow:hidden;position:absolute!important}@media (width<=1200px){.sidebar{width:180px;padding:25px 12px}.sidebar .logo{font-size:17px}.topbar{padding:0 22px}.topbar-right .quiet{font-size:10px}.page-title{padding:24px 22px 18px}.inbox-filters{flex-wrap:wrap;margin:0 22px 17px}.inbox-filters .search{min-width:220px}.inbox-layout{grid-template-columns:270px minmax(0,1fr);margin:0 22px 22px}.assignment{display:none}.team-panel{grid-template-columns:1fr;padding:0 22px 22px}.conversation-actions{flex-wrap:wrap}.composer-tools{gap:8px}.note-toggle{font-size:10px}}@media (width<=850px){.sidebar{width:75px;padding:22px 10px}.sidebar .logo>span:not(.logo-mark){display:none}.sidebar .logo{justify-content:center;padding:0}.workspace-label{display:none}.sidebar .nav{justify-content:center;margin-top:25px;padding:12px}.sidebar .nav span{display:none}.sidebar-bottom{padding:15px 0}.sidebar-bottom small{display:none}.sidebar-bottom .connection{justify-content:center;width:100%;font-size:0}.topbar{height:62px}.topbar>span{display:none}.topbar-right{margin-left:auto}.topbar-right>.quiet:first-child{display:none}.inbox-layout{grid-template-columns:245px minmax(0,1fr)}.page-title h1{font-size:24px}.page-title p{font-size:11px}.inbox-filters select{max-width:165px}.inbox-filters .check{font-size:11px}.conversation-header,.message-list{padding:15px}.composer{padding:12px}.composer-bottom{flex-wrap:wrap}.composer-tools{gap:9px}.login-art{padding:45px 10%}.login-art h1{font-size:38px}}@media (width<=650px){.login-page{display:block}.login-art{display:none}.login-card{padding:60px 0}.login-card>.logo{margin-bottom:45px;display:flex}.staff-shell .sidebar{width:55px;padding:20px 6px}.sidebar .logo-mark{width:34px;height:34px;font-size:24px}.sidebar .nav{padding:10px 5px}.topbar{padding:0 13px}.topbar-right strong{font-size:11px}.page-title{padding:18px 13px}.page-title>button{padding:10px;font-size:0}.page-title>button:first-letter{font-size:15px}.page-title p{max-width:230px}.inbox-filters{gap:7px;margin:0 13px 13px}.inbox-filters select{flex:1;max-width:none;font-size:11px}.inbox-filters .search{flex-basis:100%}.inbox-filters .check{font-size:10px}.inbox-layout{margin:0 13px 13px;display:block}.conversation-list{border:0;height:100%}.conversation-panel{height:100%;display:none}.inbox-layout.has-selection .conversation-list{display:none}.inbox-layout.has-selection .conversation-panel{display:flex}.mobile-back{border:0;padding:3px 8px;display:block}.conversation-header h2{font-size:15px}.conversation-header span:not(.status){font-size:10px}.contact-card{padding:10px 15px}.conversation-actions{padding:9px 13px}.conversation-actions>select{max-width:48%;font-size:10px}.message-list{min-height:90px}.composer textarea{min-height:55px}.composer-tools{gap:8px}.composer .primary{padding:9px 12px}.note-toggle{font-size:9px}.attach-button{font-size:11px}.team-panel{padding:0 13px 15px}.team-panel .card{padding:18px}.staff-main>.error{margin:0 13px 10px}.customer-shell{border:0;border-radius:0;width:100%;height:100dvh;min-height:0;max-height:none;margin:0}.customer-welcome{padding:22px}.customer-header{padding:16px}.customer-brand{padding:10px 16px}.link-page .card{padding:24px}}.read-sentinel{flex:none;height:1px}.history-actions{justify-content:center;gap:8px;display:flex}.history-actions:empty{display:none}.history-actions button{padding:7px 10px;font-size:11px}.modal-overlay{z-index:100;background:#102a4355;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{width:min(520px,100%);max-height:90dvh;position:relative;overflow:auto}.modal-close{border:0;font-size:22px;position:absolute;top:12px;right:14px}.modal>p{color:var(--muted);font-size:13px}.download-row{justify-content:space-between;gap:12px;width:100%;margin-top:12px;font-size:12px;display:flex}.download-row span{color:var(--muted)}.whatsapp-shell{--navy:#0f3453;--orange:#ff6900;--muted:#71819a;color:#172c43}.whatsapp-shell .sidebar{background:#103756;width:232px;padding:0 9px 28px}.whatsapp-shell .logo{letter-spacing:-.3px;gap:13px;height:71px;padding:12px 5px;font-size:18px}.logo .logo-mark{object-fit:contain;box-shadow:none;background:#fff;padding:5px;display:block}.whatsapp-shell .logo-mark{border-radius:13px;width:44px;height:44px}.whatsapp-shell .logo small{opacity:1;color:#fff;letter-spacing:0;margin-top:5px;font-size:13px;font-weight:400}.billing-sidebar nav{border-top:1px solid #ffffff12;padding-top:16px}.billing-nav-label{color:#fff;white-space:nowrap;text-align:left;background:0 0;border:0;border-radius:14px;align-items:center;gap:20px;width:100%;height:51px;padding:0 14px;font-size:16px;font-weight:600;display:flex}.billing-nav-label svg{flex:none;width:24px;height:24px}.billing-nav-label svg:last-child:not(:first-child){margin-left:auto}button.billing-nav-label.active{background:var(--orange);color:#fff}button.billing-nav-label.active:hover{background:#f26000}.whatsapp-shell .sidebar-bottom{background:#ffffff0b;border:1px solid #ffffff20;border-radius:14px;margin:auto 6px 0;padding:15px 13px}.whatsapp-shell .sidebar-bottom small{font-size:12px;line-height:1.65}.sidebar-footer{color:#b9cada;margin:20px 9px 10px;font-size:11px}.whatsapp-shell .billing-topbar{gap:15px;height:71px;padding:0 25px}.billing-toggle{border:1px solid var(--line);border-radius:11px;place-items:center;width:43px;height:43px;display:grid}.billing-search-label{border:1px solid var(--line);width:560px;max-width:44vw;height:44px;color:var(--muted);border-radius:11px;align-items:center;gap:14px;padding:0 13px;font-size:14px;display:flex}.billing-search-label>span{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.billing-search-label kbd{font:inherit;border:1px solid var(--line);white-space:nowrap;background:#f5f7f9;border-radius:13px;margin-left:auto;padding:2px 8px;font-size:12px}.whatsapp-shell .topbar-right{gap:17px;margin-left:auto;font-size:14px}.company-label{white-space:nowrap;border:1px solid var(--line);border-radius:12px;align-items:center;gap:11px;padding:12px 14px;display:flex}.whatsapp-shell .topbar .avatar{background:var(--orange);color:#fff;width:47px;height:47px;font-size:17px}.icon-button{width:40px;height:40px;color:inherit;background:0 0;border:0;border-radius:50%;flex:none;justify-content:center;align-items:center;padding:5px;line-height:1;display:inline-flex}.icon-button:hover,.icon-button.selected{background:#e9eef2}.whatsapp-shell .inbox-layout{box-shadow:none;background:#fff;border:0;border-radius:0;grid-template-columns:422px minmax(0,1fr);margin:0}.whatsapp-shell .conversation-list{border-right:1px solid var(--line);min-height:0;padding-top:0;position:relative;overflow:visible}.chat-list-title{flex:none;align-items:center;gap:5px;height:81px;padding:24px 18px 17px 26px;display:flex}.chat-list-title h1{letter-spacing:-.7px;margin:0 auto 0 0;font-size:30px;line-height:1}.list-menu-wrap,.composer-menu{position:relative}.popup-menu{z-index:25;border:1px solid var(--line);background:#fff;border-radius:11px;min-width:210px;padding:7px;position:absolute;top:100%;right:0;box-shadow:0 8px 30px #16355120}.popup-menu button{white-space:nowrap;text-align:left;border:0;align-items:center;gap:12px;width:100%;display:flex}.popup-menu .check{padding:10px;font-size:13px}.chat-list-controls{flex-direction:column;flex:none;gap:15px;padding:0 22px 15px 26px;display:flex}.chat-list-controls .search{flex:none}.chat-list-controls .search>svg{color:var(--muted);position:absolute;top:12px;left:14px}.chat-list-controls .search input{background:#f8f9fb;border-radius:12px;height:43px;padding:11px 12px 11px 46px;font-size:14px}.chat-tabs{gap:11px;display:flex}.chat-tabs button{color:#526479;background:#f7f9fb;border-radius:20px;padding:7px 16px;font-size:14px;line-height:1.4}.chat-tabs button.selected{color:#f16615;background:#fff4e9;border-color:#ff8a42}.chat-list-controls select{background:#fff;border-radius:11px;height:43px;font-size:14px}.chat-list-rows{flex:1;min-height:0;padding:0 3px;overflow:auto}.whatsapp-shell .conversation-row{min-height:102px;box-shadow:none;background:#fff;border-bottom:1px solid #e6ebf0;border-radius:7px;flex-direction:row;align-items:center;gap:19px;padding:17px 22px;display:flex}.whatsapp-shell .conversation-row.selected{background:#e9edf0}.whatsapp-shell .conversation-row:hover{background:#eff2f4}.chat-avatar{color:#fff;background:#ff7318;border-radius:50%;flex:none;justify-content:center;align-items:center;width:59px;height:59px;font-size:23px;font-weight:450;display:flex}.avatar-color-1{background:#3982de}.avatar-color-2{background:#e88cb3}.avatar-color-3{background:#24a96d}.avatar-color-4{background:#ad99f7}.avatar-color-5{color:#19354f;background:#ffcf70}.conversation-row-body{flex:1;min-width:0}.whatsapp-shell .conversation-name{align-items:baseline;gap:8px;margin:0 0 6px}.whatsapp-shell .conversation-name strong{white-space:nowrap;text-overflow:ellipsis;letter-spacing:-.25px;font-size:17px;overflow:hidden}.whatsapp-shell .conversation-name time{white-space:nowrap;font-size:13px}.chat-row-brand{color:#71819a;margin-bottom:3px;font-size:13px}.conversation-preview{color:#647892;align-items:center;gap:8px;font-size:14px;line-height:1.45;display:flex}.conversation-preview>span:first-child{white-space:nowrap;text-overflow:ellipsis;min-width:0;overflow:hidden}.unread-count{background:var(--orange);color:#fff;border-radius:50%;flex:none;place-items:center;min-width:24px;height:24px;margin-left:auto;padding:0 6px;font-size:13px;display:grid}.whatsapp-shell .conversation-panel{background:#f4f0e9 url(/assets/chat-wallpaper.png) 0 0/512px;position:relative}.whatsapp-shell .conversation-header{background:#f8f9fb;flex:none;gap:16px;height:80px;padding:14px 24px}.conversation-header>.chat-avatar{width:53px;height:53px;font-size:21px}.conversation-header .chat-heading{flex:1;min-width:0}.whatsapp-shell .conversation-header h2{letter-spacing:-.45px;white-space:nowrap;text-overflow:ellipsis;margin:0 0 3px;font-size:19px;overflow:hidden}.whatsapp-shell .conversation-header .chat-heading>span{font-size:14px}.whatsapp-shell .conversation-header>.icon-button{width:35px;height:37px}.message-list{scrollbar-width:thin;background:0 0;gap:11px;min-height:0;padding:22px 30px 18px}.day-separator{text-align:center;flex:none;margin:16px 0 10px}.day-separator>span{color:#3d5066;background:#fff;border-radius:12px;padding:6px 28px;font-size:14px;display:inline-block;box-shadow:0 1px 3px #16354f08}.message{background:#fff;border:0;border-radius:12px;flex:none;min-width:100px;max-width:80%;padding:12px 16px 8px;position:relative;box-shadow:0 2px 3px #16354f09}.message.own{background:#ffdfbf;border:0;border-radius:12px}.message.internal{background:#fff8cc;border:1px solid #f0dd91;border-radius:10px;width:auto;max-width:90%}.message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:16px;line-height:1.5}.message-meta{justify-content:flex-end;align-items:center;gap:7px;min-height:16px;margin:2px 0 0;font-weight:400;display:flex}.message-meta time{white-space:nowrap;color:#617487;font-size:11px}.receipt{color:#708692;line-height:1;display:inline-flex}.receipt.read{color:var(--orange)}.internal-label{color:#866426;margin-bottom:7px;font-size:11px;display:block}.attachment{background:0 0;border:0;border-radius:8px;margin:0 0 7px;padding:0;overflow:hidden}.message .attachment{margin:0 0 6px}.attachment img{object-fit:cover;border-radius:8px;width:340px;max-width:100%;max-height:270px}.attachment video{width:340px;max-height:270px}.attachment audio{width:280px;max-width:100%;height:42px}.attachment:has(img) .file-link{padding:4px 0;font-size:11px}.attachment:has(img) .file-link strong{font-size:11px;font-weight:400}.file-link{background:0 0;border:0;align-items:center;gap:11px;width:100%;padding:0;font-size:14px;display:flex}.file-link>span{flex:1;min-width:0}.file-link strong{overflow-wrap:anywhere;font-size:14px;display:block}.file-link small{margin-top:5px;font-size:12px}.file-link>svg:last-child{flex:none}.pdf-attachment{min-width:280px;padding:4px 0}.pdf-icon{color:#cf0018;flex:none}.composer{background:#fff;border:1px solid #e4e7eb;border-radius:16px;flex:none;margin:0 20px 22px;padding:10px 12px;position:relative;box-shadow:0 2px 7px #193a530c}.composer-line{align-items:center;gap:9px;min-height:48px;display:flex}.composer .attach-button{cursor:pointer;font-size:inherit;border:0;padding:5px}.composer textarea{border:1px solid var(--line);resize:none;background:#fdfefe;border-radius:24px;flex:1;min-width:50px;height:46px;min-height:46px;max-height:130px;padding:11px 17px;font-size:14px;line-height:22px}.composer .send-button{background:var(--orange);color:#fff;border:0;border-radius:50%;flex:none;justify-content:center;align-items:center;width:53px;height:53px;padding:12px;display:flex}.send-button:hover{background:#ef6100}.send-button:disabled{background:#ffab70}.composer .composer-menu>.icon-button{width:23px}.composer-menu .popup-menu{top:auto;bottom:100%;right:0}.composer-hint{color:#806443;padding:4px 8px;font-size:11px}.emoji-picker{z-index:20;border:1px solid var(--line);background:#fff;border-radius:12px;gap:4px;padding:8px;display:flex;position:absolute;bottom:100%;left:0;box-shadow:0 4px 16px #193a5322}.emoji-picker button{border:0;padding:5px;font-size:23px}.recording-status{color:#a2352d;padding:5px 10px;font-size:12px}.recording{color:#ce3832}.note-composer{background:#fff9dc}.chat-info-panel{z-index:20;border-left:1px solid var(--line);background:#fff;width:365px;max-width:100%;padding:20px;position:absolute;top:80px;bottom:0;right:0;overflow-y:auto;box-shadow:-4px 0 20px #193a5310}.chat-info-panel>header{justify-content:space-between;align-items:center;gap:10px;display:flex}.chat-info-panel h2{margin:0;font-size:20px}.chat-info-panel dl{gap:5px;margin:22px 0;display:grid}.chat-info-panel dt{color:var(--muted);margin-top:10px;font-size:11px}.chat-info-panel dd{overflow-wrap:anywhere;margin:0;font-size:14px;line-height:1.5}.customer-link-panel{border-top:1px solid var(--line);margin-top:20px;padding-top:18px;font-size:12px}.customer-link-panel h3,.info-actions h3{margin:0 0 10px;font-size:14px}.customer-link-panel p{font-size:12px;line-height:1.5}.customer-link-panel details{margin:15px 0}.customer-link-panel summary{cursor:pointer;margin-bottom:15px}.customer-link-panel button{margin:8px 0;font-size:12px}.customer-link-panel small{font-size:10px;line-height:1.5}.customer-link-panel label{font-size:12px}.candidate-card{background:#f8fafc;border-radius:8px;margin-top:8px;padding:13px}.info-actions{border-top:1px solid var(--line);margin-top:24px;padding-top:20px}.info-actions label{margin:15px 0}.info-actions p{font-size:12px}.archive-button{align-items:center;gap:9px;margin-top:20px;display:flex}.conversation-search{border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:8px;padding:10px 20px;display:flex}.conversation-search label{flex:1}.whatsapp-shell .empty-state.large{background:0 0}.whatsapp-shell .empty-state.large svg{color:#b9ae9f;margin-bottom:20px}.whatsapp-shell .empty-state.large p{max-width:340px}.team-title{align-items:center;gap:10px;padding:22px 30px;display:flex}.team-title h1{margin:0;font-size:25px}.billing-embedded .staff-main{height:100dvh}.billing-embedded .inbox-layout{grid-template-columns:390px minmax(0,1fr)}.customer-shell .message-list{background:#f4f0e9 url(/assets/chat-wallpaper.png) 0 0/430px;gap:12px;padding:17px 14px}.customer-shell .message p{font-size:14px}.customer-shell .message{padding:10px 12px 5px}.customer-shell .composer{box-shadow:none;border:0;border-radius:0;margin:0;padding:9px 7px}.customer-shell .composer textarea{height:42px;min-height:42px;padding:9px 12px;font-size:13px}.customer-shell .composer-line{gap:1px}.customer-shell .composer .icon-button{width:32px;height:36px}.customer-shell .composer .send-button{width:42px;height:42px;padding:9px}.customer-shell .composer-menu{display:none}.customer-shell .composer .emoji-picker{flex-wrap:wrap;max-width:100%}.customer-shell .message-meta time{font-size:10px}.customer-shell .chat-avatar{width:35px;height:35px}.customer-shell .pdf-attachment{min-width:210px}.customer-shell .logo-mark{width:36px;height:36px}.customer-shell .logo{font-size:15px}.customer-shell .logo small{color:var(--muted);font-size:9px}@media (width>=1450px){.whatsapp-shell .composer-menu{display:none}}@media (width<=1350px){.whatsapp-shell .sidebar{width:200px}.whatsapp-shell .inbox-layout{grid-template-columns:350px minmax(0,1fr)}.whatsapp-shell .logo{gap:9px;font-size:15px}.billing-nav-label{gap:15px;font-size:14px}.billing-search-label{width:420px}.company-label{display:none}.whatsapp-shell .topbar-right{gap:12px}.whatsapp-shell .conversation-row{gap:12px;padding:17px 15px}.whatsapp-shell .conversation-name strong{font-size:15px}.chat-list-title h1{font-size:27px}.chat-list-controls{padding-left:22px}.message-list{padding:20px}.message p{font-size:14px}.message{max-width:88%}.composer{margin:0 14px 16px}}@media (width<=1050px){.whatsapp-shell .sidebar{width:76px}.whatsapp-shell .logo>span{display:none}.whatsapp-shell .logo{padding:12px 7px}.billing-nav-label{justify-content:center;gap:0;padding:0;font-size:0}.billing-nav-label>svg:last-child:not(:first-child),.whatsapp-shell .sidebar-bottom,.sidebar-footer{display:none}.whatsapp-shell .inbox-layout{grid-template-columns:310px minmax(0,1fr)}.billing-search-label{font-size:12px}.billing-search-label kbd{display:none}.whatsapp-shell .conversation-header{gap:10px;padding:12px}.whatsapp-shell .conversation-row{min-height:95px}.chat-avatar{width:50px;height:50px;font-size:20px}.conversation-preview{font-size:12px}.chat-row-brand,.whatsapp-shell .conversation-name time{font-size:11px}}@media (width<=700px){.whatsapp-shell .sidebar{display:none}.whatsapp-shell .billing-topbar{gap:8px;height:55px;padding:0 10px}.billing-search-label{display:none}.billing-toggle{width:34px;height:34px}.whatsapp-shell .topbar-right{margin-left:auto}.whatsapp-shell .topbar-right strong{font-size:12px}.whatsapp-shell .topbar .avatar{width:34px;height:34px;font-size:13px}.whatsapp-shell .inbox-layout,.billing-embedded .inbox-layout{margin:0;display:flex}.whatsapp-shell .conversation-list{border:0;width:100%;height:100%;display:flex}.whatsapp-shell .conversation-panel{width:100%;height:100%;display:none}.whatsapp-shell .has-selection .conversation-list{display:none}.whatsapp-shell .has-selection .conversation-panel{display:flex}.chat-list-title{height:75px;padding:17px 20px}.chat-list-controls{gap:12px;padding:0 20px 16px}.whatsapp-shell .conversation-row{gap:16px;padding:16px 20px}.whatsapp-shell .conversation-name strong{font-size:16px}.conversation-preview{font-size:14px}.chat-row-brand{font-size:12px}.chat-avatar{width:54px;height:54px}.mobile-back{display:inline-flex}.whatsapp-shell .conversation-header{gap:7px;height:72px;padding:10px}.conversation-header .chat-avatar{width:42px;height:42px;font-size:17px}.whatsapp-shell .conversation-header h2{font-size:16px}.whatsapp-shell .conversation-header .chat-heading>span{font-size:11px}.whatsapp-shell .conversation-header>.icon-button{width:30px;padding:3px}.whatsapp-shell .conversation-header>.icon-button:last-child{display:none}.chat-info-panel{width:100%;top:72px}.message-list{gap:10px;padding:14px 13px}.message{max-width:90%;padding:10px 12px 5px}.message p{font-size:14px}.composer{border:0;border-radius:0;margin:0;padding:8px}.composer-line{gap:2px}.composer .icon-button{width:32px}.composer .send-button{width:45px;height:45px}.composer textarea{height:42px;min-height:42px;padding:10px 12px;font-size:13px}.composer .composer-menu{display:none}.message .attachment img{width:280px;max-height:220px}.pdf-attachment{min-width:220px}.chat-tabs button{padding:7px 15px}.company-label{display:none}}.sandbox-caption{color:#8390a0;z-index:1;pointer-events:none;font-size:10px;position:absolute;bottom:3px;right:24px}.whatsapp-shell .mobile-back{display:none}.whatsapp-shell .conversation-header .chat-avatar{color:#fff;font-size:21px}.whatsapp-shell .conversation-panel{isolation:isolate;background:#f4f0e9}.whatsapp-shell .conversation-panel:before{content:"";opacity:.38;z-index:-1;pointer-events:none;background:url(/assets/chat-wallpaper.png) 0 0/512px;position:absolute;inset:0}.attachment:has(img){position:relative}.attachment:has(img) .file-link{opacity:0;background:#fff;border-radius:50%;justify-content:center;width:29px;height:29px;position:absolute;bottom:8px;right:8px}:is(.attachment:has(img):hover .file-link,.attachment:has(img):focus-within .file-link){opacity:1}.attachment:has(img) .file-link>span{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.outbound-dialog{width:min(580px,100%)}.outbound-dialog form{gap:14px}.outbound-customer{border-top:1px solid var(--line);margin-top:20px;padding-top:20px}.outbound-customer label{margin:15px 0}.outbound-customer fieldset{border:1px solid var(--line);border-radius:10px;margin:20px 0;padding:8px 15px}.outbound-customer fieldset label{flex-wrap:wrap}.outbound-customer input[type=radio]{width:17px;height:17px;accent-color:var(--orange)}.outbound-dialog p,.outbound-dialog dl{font-size:13px}.outbound-preview dt{color:var(--muted);margin:15px 0 5px}.outbound-preview dd{margin:0}.outbound-message-preview{white-space:pre-wrap;overflow-wrap:anywhere;background:#fff0e3;border-radius:10px;margin:20px 0;padding:16px;line-height:1.6}.outbound-preview>button{margin:6px 10px 6px 0}@media (width<=700px){.whatsapp-shell .mobile-back{display:inline-flex}.whatsapp-shell .conversation-header .chat-avatar{font-size:17px}}.chat-area-submenus{border-left:1px solid #496177;flex-direction:column;gap:3px;margin:0 12px 8px 34px;padding-left:10px;display:flex}.chat-area-submenus button{color:inherit;text-align:left;background:0 0;border:0;border-radius:8px;padding:9px 12px}.chat-area-submenus button.active,.chat-area-submenus button:hover{color:#fff;background:#ff6900}.conversation-routing{background:#f8faf9;border-bottom:1px solid #e0e7e4;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:8px 16px;font-size:12px;display:flex}.conversation-routing label{align-items:center;gap:10px;display:flex}.conversation-routing select{max-width:215px;padding:6px 9px}@media (width<=600px){.conversation-routing{padding:6px 10px}.conversation-routing label{gap:6px}}.chat-list-entry{border-bottom:1px solid #e0e7e4}.chat-list-entry .conversation-row{border-bottom:0}.chat-list-entry .conversation-row:disabled{opacity:1;cursor:default}.restore-chat{align-items:center;gap:8px;margin:0 16px 12px 82px;padding:7px 10px;font-size:12px;display:flex}.dialog-actions{justify-content:flex-end;gap:10px;margin-top:20px;display:flex}button.danger{color:#fff;background:#bb2424;border-color:#bb2424}.chat-tabs{flex-wrap:wrap}.mobile-menu-toggle,.chat-navigation-backdrop{display:none}@media (width<=700px){.whatsapp-shell .desktop-menu-decoration{display:none}.mobile-menu-toggle{padding:0;display:grid}.whatsapp-shell .sidebar.navigation-open{z-index:71;width:220px;max-width:calc(100vw - 48px);display:flex;position:fixed;inset:0 auto 0 0;overflow-y:auto}.chat-navigation-backdrop{z-index:70;background:#122e4970;border:0;border-radius:0;display:block;position:fixed;inset:0}}
